vet177 Terms and Conditions

1 General Terms

vet177 is a platform providing online betting and casino gaming services in Bangladesh. These Terms form a legal agreement between vet177 and the user. By opening an account on the platform or using any of its services, the user agrees to abide by these Terms.

These Terms are written in English and are effective for users in Bangladesh. The English version shall take precedence over any translation of the Terms.

2 Eligibility and Age Requirements

The following eligibility requirements must be met in order to use vet177's services:

• The user must be at least 21 years of age — for users aged 21 and above only
• The user must provide valid and accurate identification information
• The user must operate the account in their own name; acting on behalf of another person is prohibited
• Opening multiple accounts by the same individual is strictly prohibited

3 Account Registration and Verification

When registering an account on vet177, the user must provide truthful, complete, and up-to-date information. After registration, vet177 may request the completion of an identity verification (KYC — Know Your Customer) process.

Information Required for Verification

• Copy of National Identity Card (NID) or passport
• Recent proof of address (utility bill or bank statement)
• Proof of ownership of the payment method (where applicable)

Account Security

Keep your account password and login details completely confidential. Notify vet177 immediately of any unauthorized access to your account. The user is solely responsible for all activities carried out through their account.

4 Deposit and Withdrawal Policy

The following terms apply to transactions on vet177:

Deposit Terms

• Minimum deposit amount: ৳300 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer
• Deposits must be made from your own account only; third-party funds are not accepted
• After a successful deposit, the balance is generally added to the account instantly

Withdrawal Terms

• Minimum withdrawal amount: ৳1,000
• Withdrawal processing time: generally completed within 15 minutes to 2 hours
• Withdrawals are only possible from verified accounts
• Withdrawals cannot be made before bonus wagering requirements have been met

5 Bonuses and Promotional Offers

vet177 provides various bonuses and promotional offers, which are available under specific conditions.

Welcome Bonus

New members will receive up to a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will give you a ৳1,500 bonus (total ৳2,500); depositing ৳8,000 will give you a maximum bonus of ৳5,000 (total ৳13,000).

Wagering Requirements

• The wagering requirement for the welcome bonus is 25 times (25x)
• Wagering requirements must be met within 30 days of receiving the bonus
• There may be restrictions on using the bonus in certain games
• Bonus funds cannot be shared with or transferred to others

General Bonus Terms

• Each bonus offer has its own specific terms and conditions, which are detailed on the offer page
• vet177 reserves the right to modify, suspend, or cancel any bonus offer
• If bonus abuse is suspected, the account will be reviewed

6 Betting Policy and Gaming Rules

The following policies apply to betting and playing games on vet177:

General Betting Rules

• A bet once placed cannot be changed or cancelled (except in specific cases)
• The outcome of bets affected by a technical error may be considered void
• If an event is cancelled, placed bets will be refunded
• vet177 reserves the right to change odds and rules

Cricket and Sports Betting

• All sports betting is dependent on official results
• If a match is abandoned, the bet is generally considered void
• In-play betting during live events is governed by special rules
• Bets on events suspected of match fixing may be cancelled

Casino Games

All casino games are operated according to the rules of the specific game provider. The individual rules of each game can be seen in the game interface.

7 Prohibited Activities

The following activities are strictly prohibited on vet177:

• Creating or operating multiple accounts
• Using a false identity or information
• Abusing bonuses or exploiting system vulnerabilities
• Money laundering or using illegal funds
• Participating in fraudulent activities with other users
• Using automated software or bots
• Attempting to breach the platform's security systems
• Using incorrect or unauthorized payment methods

8 Account Suspension and Closure

vet177 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• In the event of any violation of the Terms
• If the user fails to cooperate with the verification process
• If suspicious financial activity is detected
• Upon instruction from law enforcement authorities

Voluntary Account Closure

A user may request to close their account at any time through live chat or email. All pending withdrawals will be processed before the account is closed.

9 Responsible Gaming

vet177 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should be enjoyed in a controlled and mindful way.

Self-Exclusion Feature

Any user may request through our support team to exclude themselves from gaming for a set period of time or permanently.

Deposit Limit

Users can set daily, weekly, or monthly deposit limits through live chat. These limits are voluntary and take effect immediately.

10 Privacy Policy

vet177 is committed to protecting the personal information of its users. Our full privacy policy is published separately and forms an integral part of these Terms.

• Personal information is used solely for the purpose of providing services
• Information is not sold to third parties
• All data is secured through SSL encryption
• Information may be shared with authorities in cases of legal obligation

For more details, please see our Privacy Policy page.

11 Limitation of Liability

To the maximum extent permitted by applicable law, vet177 will not be liable for the following:

• Loss caused by technical errors or server downtime
• Financial losses caused by the user's own negligence
• Loss of a game session due to internet disconnection
• Losses resulting from unauthorized third-party activity

vet177 always strives to provide a safe and reliable service and is committed to resolving any technical issues promptly.

12 Policy on Changes to Terms and Conditions

vet177 reserves the right to modify these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on the website and the publication date will be updated
• For significant changes, a notice may be sent to the registered email address
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions

13 Contact and Dispute Resolution

For any questions, complaints, or disputes regarding these terms and conditions, users may contact us through:

• Get instant support via 24/7 live chat
• Email: [email protected]

Dispute Resolution Process

Any dispute will first be addressed through our support team. We are committed to resolving all complaints in a fair and timely manner. A response will be provided as quickly as possible after a complaint is received.